Privacy Policy

Effective Date: May 8, 2026

Welcome to Equiphub. This Privacy Policy explains how Equiphub (“Company,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your personal information when you use our website, products, services, and related platforms (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Company Information

Equiphub
Email: [email protected]

2. Information We Collect

We may collect different types of information, including:

Personal Information

Information you voluntarily provide, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company information
  • Payment details
  • Account credentials
  • Messages sent through contact forms or support requests

Technical Information

Automatically collected information may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Referral sources
  • Cookies and tracking technologies

Transaction Information

When making purchases, we may collect:

  • Order history
  • Payment confirmations
  • Invoice details
  • Delivery information

3. How We Use Your Information

We use collected information to:

  • Provide and manage our Services
  • Process orders and payments
  • Deliver products and services
  • Improve website performance and user experience
  • Communicate with customers
  • Respond to support requests
  • Send order updates and notifications
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Conduct analytics and business operations

4. Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process personal data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
  • Protection against fraud and abuse

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyze website traffic
  • Enhance user experience
  • Support security features

You may disable cookies through your browser settings, though some parts of the website may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties, including:

  • Payment processors
  • Shipping and delivery providers
  • Hosting providers
  • Analytics services
  • Technical support providers
  • Marketing and communication platforms

We may also disclose information if required by law or necessary to protect our rights and security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When no longer needed, information is securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information, including:

  • Secure systems and servers
  • Access controls
  • Encryption technologies
  • Monitoring and security procedures

However, no online platform can guarantee complete security.

9. International Data Transfers

Your information may be processed or stored outside your country of residence. We take appropriate safeguards to ensure your data remains protected according to applicable laws.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent
  • File complaints with data protection authorities

To exercise your rights, contact:

[email protected]

11. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party platforms.

We recommend reviewing their privacy policies separately.

12. Children’s Privacy

Our Services are not intended for children under the age of 13 or the minimum legal age in your jurisdiction.

We do not knowingly collect personal information from children.

13. Marketing Communications

We may send promotional communications where permitted by law.

You may opt out at any time by:

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective when posted on this page with an updated effective date.

15. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

Equiphub
Email: [email protected]